![]() We’ve put together two step-by-step guides for cleaning a hotel bedroom and bathroom, which you can use to create your own customised checklists. That’s why it can be helpful to provide your staff with a cleaning checklist they can follow. If your staff know exactly which steps to take from the moment they enter a room, it will help to stop anything from being forgotten or overlooked. Of course, this isn’t representative of the total number of cleaning employees you’ll need, as staff can’t work every single day without a break, and you’ll also need cover for holidays or sick leave. Assuming that a staff member works for eight hours (and allowing for a 30-minute break), they’ll be able to clean around 10 bedrooms per shift, depending on the size of the rooms.īy dividing the total number of occupied rooms by 10, you should be able to work out how many staff members you need at a given time. It takes roughly 45 minutes for a housekeeping attendant to completely clean a room, although it may take less time if only a basic turn-down service is needed. It’s important to know how many staff members you need on duty when the hotel is at different occupancy levels. That means working out how many staff you need to employ per shift and creating a checklist for them to follow in each area to ensure cleaning standards are met. If you want your guest bedrooms to be as clean as possible, you’ll need to have an effective housekeeping strategy in place. All of this is overseen by the overall housekeeping manager, who works alongside the rest of the hotel management team to ensure all operations run smoothly. Laundry porters and linen room assistants also help to make sure that there’s always a supply of fresh bed sheets and clean towels on hand. They will usually be responsible for organising shifts, checking and inspecting the work of the housekeeping attendants, re-ordering supplies, and reporting any faults or problems with guest rooms to the relevant person. Housekeeping teams are usually managed by a floor manager or supervisor, with a different manager overseeing each floor. In addition to guest bedroom cleaning, some of your housekeepers should also be responsible for cleaning other front of house areas in the hotel, although generally there will be different teams and shift patterns for this. On days when a bedroom needs to prepared for a new guest’s arrival, an intensive clean and complete change of bedding will be required. On a daily basis, the housekeeping team is responsible for cleaning guest rooms and ‘turning down’ beds, as well as replacing any dirty towels and replenishing any other amenities. A hotel room could play host to hundreds of different guests each year, but no guest wants their room to feel used, which is why it’s the role of your housekeeping staff to ensure that there is no evidence of any previous occupants, and that every room is completely clean from top to bottom. Good housekeeping is an invisible service, in that guests only really take notice of it when your team fails to deliver the expected standard of cleanliness. What are the duties of housekeeping in a hotel? Cleaning products, equipment, and supplies.How to clean a hotel bathroom: a step by step guide.How to clean a hotel room: a step by step guide.What are the duties of housekeeping in a hotel.In this guide, we’ll show you how to properly clean your rooms and bathrooms, as well as share some tips for impressing your guests. And, given that the majority of customers will read online reviews before booking a hotel these days, that can pose a real threat to your business.Ĭlearly, an effective housekeeping strategy needs to be a top priority for any hotelier. Whether you run a cosy B&B or a five-star hotel, guests never expect to be greeted by dirt, hair, or dust in their room, and complaints or negative reviews are understandable if this does happen. Hotel housekeeping 101: Tips and tricks for clean hotel roomsįorget uncomfortable beds, poor service, or itchy bathrobes: hotel guests are most likely to be put off by poor housekeeping.
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